Dream Sleep Center in Pueblo, CO is looking for front desk/reception staff to join our eight-person strong team. We are located at 44 Briargate Terrace. Our ideal candidate is a self-starter, ambitious, and hard-working.
Check patients in and out for appointments and assist them with documentation requirements and setup appointments for consultations, and follow-up visits
Exercise due diligence, critical thinking, and communication skills to determine the appropriate action to address patients concerns and issues
Provide an exceptional patient experience while collaborating with other stakeholders to improve operational efficiencies
Respond to patients, family members, vendors, and other medical offices via phone and email in a timely and professional manner
As a team member and stakeholder, you will be able to contribute to daily, monthly and quarterly strategies by identifying issues and their root causes and be involved with providing solutions to run smooth operations throughout the day.
What would make you a great fit for our organization?
You have a compassionate and serving mindset with a passion for the patient experience and inherent motivation to help others; you'll always go the extra mile to make sure the job gets done right
Experience in conflict resolution with the ability to manage several tasks at once without pause, as well as identify and balance top priorities
You are always personable and have an awareness of your emotions, how they impact others, and the ability to manage stressful situations (especially on the phone)
Experience working in a team-oriented and collaborative environment
You are genuine, organized, trustworthy, reliable, sincere, appreciate learning every day, and enjoy growing by learning and sharing your knowledge with other stakeholders.
Have a successful track record in following-up and following-through on your commitments to yourself, our organization, and others.
Thrive in a collaborative and fluid environment that may result in changing priorities (you embrace change)
Responsibilities:
Qualifications:
Preferred previous administrative experience in a healthcare environment (Willing to train the right candidate)
Experience with computer technology including EMRs (ECW preferred), Microsoft Office, Outlook, Excel, Word, Power Point, Windows, and utilization of website search engines.
Exceptional attention to detail
Ability to organize and create orderly systems
Benefits:
Schedule:
Work Remotely:
Dr. Bradley Smith & The Dream Sleep Center is an equal opportunity employer. We believe that a diverse work environment is a successful work environment so all qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
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