Job Description

Kirtland Credit Union is a high performing, award winning financial institution based in Albuquerque, NM. We have five branches including our Member Contact Center. We exist to exceed the financial service expectations of our members, and to be our members’ most trusted financial partner. KCU is committed to our core values, Trustworthiness, Respect, Responsibility, Fairness, Caring and Citizenship --our ethical compass to guide us in serving others.

Kirtland Credit Union offers a competitive salary, great benefits package and an energetic, vibrant work environment.

We are currently seeking an Assistant Branch Manager to join Kirtland Credit Union. This position would be on-site.

Duties and Responsibilities:

• Assumes responsibility for the effective and efficient performance of Branch operations.
• Ensures that operations are conducted in accordance with established Credit Union policies and with legal and regulatory requirements.
• Ensures compliance with legal and regulatory requirements.
• Responsible for maintaining proper cash controls.
• Oversees provision of a full range of services to members and prospective members.
• Assists in the direct supervision of the West Alameda Branch Retail personnel. Ensures that high quality work and efficiency in operations are maintained.
• Acts as a Loan Officer, processing and closing consumer and home equity loan applications within established policies and procedures.
• Supervises and assists with member services functions. Cross-sells Credit Union services.
• Trains, directs, and supervises Branch staff, ensuring optimal performance.
• Supports and provides an exceptional internal and external member experience.

Qualifications, Skills and Abilities:

• Bachelor’s degree in Business or a related field preferred .
• 5+ years of experience in a Bank, Credit Union or financial institution, with a minimum of two years of supervisory experience preferred.
• Strong coaching and mentoring skills;
• Demonstrated experience with coaching and developing a team toward results and meeting goals.
• Strong decision-making skills.
• Strong customer service skills.
• Understanding of the Credit Union’s field of membership.
• Thorough knowledge of Credit Union services and products.
• Understanding of related legal and regulatory requirements. (Reg CC, Reg E, BSA, TISA, Reg Z, Reg B)
• Familiarity with Branch functions, policies and procedures.
• Knowledge of consumer lending preferred.
• Familiarity with Mortgage and Home Equity loans preferred .
• Proficient with computers and Microsoft Office Suite. Ability to operate related business equipment.

Kirtland Credit Union offers a comprehensive, generous benefits package:

• Medical, Dental and Vision Insurance
• 401(k) Retirement savings program that includes employer match
• Sick and Annual Leave
• Tuition Reimbursement
• Employee Clothing Loan
• And much more!

To apply for this exciting opportunity, visit our careers page at EOE

PI45975bd40f6c-30492-35772223

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