Job Description

About M7 Health:
Nurses are the largest sector of the healthcare workforce, yet the least invested in and the least technologized. Amid a record nursing shortage and unprecedented turnover, health systems lack the data, insights, tools, and operational know-how to foster the flexibility, predictability, and autonomy that the modern nurse demands.

M7 Health is a digital command center for nursing workforce management, built for health systems. M7's platform helps hospitals better understand the unique work-life needs of their nurses and guides nurse managers in building staffing models that optimize for staff satisfaction and efficiency.

We're backed by an all-star team of investors, including First Round Capital, 25m Health, Lakehouse Ventures, and more.

Your Core Role: 

The Business Operations & Analytics Lead at M7 Health is a unique opportunity to operate at the center of a high-growth, early-stage, and mission-driven startup. You will play a critical role in unlocking company growth, measuring and reporting on M7's impact across product, sales, and customer success, and achieving company OKRs. 

Responsibilities will include:

• Optimizing sales operations , including maintaining M7's CRM, configuring demos, supporting sales initiatives, and developing collateral tailored to prospects.
• Leading and operationalizing data projects to help improve how we make decisions across product, sales, and customer success.
• Designing and running internal dashboards that measure M7's internal and external impact across a diverse set of metrics (e.g., ROI, efficiency, culture, etc.).
• Collaborating closely with the leadership team on special projects – owning end-to-end initiatives from analysis to design and delivery.

You'll be a great fit at M7 Health if:

• ⚖ You work with the ethos of “strong opinions, loosely held”: You value being prepared prior to meetings and come with a well-reasoned perspective for how we'll get the job done. However, you also maintain the intellectual humility to adjust your beliefs when presented with a strong alternative plan of action
• You are a clear communicator and have a strong sense of prioritization: You value clear, answer-first communication and can tie your specific work with the broader objectives of the company's overall goals. You take the time to consider your work in the “bigger picture” and prioritize the work that will have the biggest impact towards M7's goals.
• You are comfortable with early stage: You enjoy the ambiguity and scrappiness of an early stage company and are excited about wearing many hats. You appreciate the evolving nature/needs of an early stage company and are willing to adapt on the fly as M7 is presented with new opportunities to help our customers and users. You are comfortable stepping in and contributing to efforts outside of your core work to move the company forward.
• You are passionate: The state of nursing in the U.S. is dire. We are solving a real problem that has serious implications for the health of our communities, the stability of our healthcare system, and the well-being of the largest sector of the healthcare workforce. Healthcare experience is optional, passion for the mission is required.

Compensation and Benefits: This role offers industry-competitive compensation and benefits, including:

• Cash and equity-based compensation
• Medical, Health, and Dental Insurance
• Flexible Vacation

Equal Opportunity Employer: At M7 Health, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients. M7 Health is an equal-opportunity employer and encourages all applicants from every background and life experience to apply.

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