Job Description

Why CINQCARE is Different

CINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to Black and Brown communities. We do not have patients, we have Family Members. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our Family Members’ race, culture, and environment is critical to delivering improved health outcomes. By empowering Family Members, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Overview

As a strategic and trusted advisor to the CEO and the Company leadership team, the Chief People Officer (CPO) at CINQCARE is responsible for the delivery of full-scope HR services across a rapidly growing multi-state organization, always putting culture first as we revolutionize health care in communities across the United States.

The CPO is responsible for developing and executing human resources strategies that align with the organization’s culture, mission and growth initiatives. They will also be responsible for setting and fostering a culture for CINQCARE’s team members that reflects the organization’s purpose and values.

The CPO will report to the CEO and will serve as a member of the Executive Leadership Team. The CPO must have the ability to effectively work across multiple lines of business across the U.S. to strategically align CINQCARE’s human capital function with the enterprise-wide objectives, empower CINQCARE’s team members to make an impact, and make sure they are consistently receiving the highest level of support and development to accomplish CINQCARE’s mission.

The successful candidate should embody CINQCARE’s core values, including being: Trusted, Empathetic, Committed, Humble, Creative and Community-Minded.

This position is based in our Washington, D.C. office and will be required to be in the office on a hybrid schedule.

Primary Responsibilities

The Chief People Officer will:

• Act as a trusted advisor to the CEO during the high-growth phase of the business.
• Collaborate with the Executive Team to align human resources strategies with overall business objectives to support the development of new and expanding businesses across the country, ensuring that culture is at the heart of everything we do.
• Lead the HR Shared Services team, based in Washington, DC but supporting Team Members nationally.
• Act as a strategic business partner to leaders across the organization , advis ing them on and support ing their human capital needs.
• Develop and implement programs to recruit and retain a diverse and skilled workforce aligned with our culture; ensure that the organization retains high-quality employees and fosters a culture of employee engagement.
• Drive the strategy for the expansion, implementation, delivery and continual calibration and improvement of CINQCARE talent development programs necessary to build the organizational capability to support CINQCARE’s mission with people who align with our culture.
• Define CINQCARE’s learning strategy and support delivery of learning programs , with a programmatic focus , that strengthen culture, increase individual’s capabilities and enhance productivity at all levels.
• Facilitate career development and succession planning initiatives across the organization to support employee growth and advancement. Providing tools, programs, processes, which include assessment methodologies and guidelines for execution.
• Provide leadership in defining and implementing HR policies, initiatives and programs (including compensation and benefit programs) that support our culture, a positive workplace culture and contribute to organization success.
• Establish analytics and metrics to measure and report on program and initiative performance, leveraging the data to drive continuous improvement across the organization.
• Step in, as needed, as an expert resource for any area of HR services.

General Duties

The Chief People Officer will also be responsible for:

• Values : The CPO will be aligned with CINQCARE’s core values and support leadership in defining strategies that expand employee awareness and embodiment of the vision and values of CINQCARE.
• Strategy : The CPO will drive the strategy for the expansion, implementation, delivery and continuous calibration and improvement of CINQCARE talent development programs necessary to build the organizational capability to support CINQCARE’s mission.
• Collaboration : The CPO will foster an environment of collaboration by creating a sense of belonging and team support for all our CINQCARE team members. They will be a reliable and approachable person who keeps people engaged in collaborative efforts and helps mediate conflict if it occurs.
• Culture : The CPO shall create a productive, collaborative, safe and inclusive work environment for their team members and the entire CINQCARE community that is conscious of the black and brown communities CINQCARE serves.

Qualifications

The Chief People Officer should have the following qualifications:

Education:

• Bachelor’s Degree in Business Administration, Organizational Behavior, Human Resource Management, or related field. Master’s Degree in Business Administration (MBA), Health Administration (MHA), or equivalent education preferred.
• HRCI or SHRM certification preferred.

Experience, Skills and Abilties:

• 15+ years of experience in human resources with 10+ in an executive level human resources role in a large for-profit organization.
• Ability to lead and direct a DC-based shared services team across all functions of human resources including compliance, recruitment, retention, training, talent management, leadership development, benefits, compensation, and employee relations.
• An experienced HR Leader with the ability to inspire, communicate effectively, and drive the organization towards common, well-defined goals. Able to build relationships across the organization and maintain a cohesive team while moving the organization forward.
• Can easily move from executive delegation to being a hands-on executer when required : a team player, a “servant leader ”, collaborator not dictator, a team builder, a spokesperson for the Company, possess an easy willingness to “roll up their sleeves ”, and ultimately represent the company culture.
• Effective in written and oral communications. Excellent verbal and written communication skills. Ability to clearly articulate and present complex concepts and strategies in an accessible manner to CINQCARE’s team, investors, partners, and other stakeholders.
• Absolutely unquestioned personal ethics/integrity/honesty and the willingness to demand the same from their team. A desire to win, but not at any cost.
• A high degree of emotional intelligence and maturity as demonstrated by interaction with individuals and organizations. Has maturity to balance the needs of strong execution.
• The CPO is responsible for the engagement and development of all team members in what is still largely a start-up environment. They must have the energy and work ethic to invest the time required to achieve success.
• Ability to undertake domestic travel up to 20% of the year.

Benefits

At CINQCARE, we care for our team like we care for our patients—holistically. We offer flexible, comprehensive benefits so you can thrive while delivering top-notch care.

• Medical Plans : Two options, including a $0 cost plan for individuals.
• 401K : 4% employer match for your future.
• Dental & Vision : Flexible plans with in-network savings.
• Paid Time Off : Generous PTO, holidays, and wellness time.
• Extras : Pet insurance, commuter benefits, mileage reimbursement, CME for providers, and company-provided phones for field staff.

Work Environment and Physical Requirements of the role include:

Work is performed indoors in a setting with conditioned air and artificial light. Travel to and work in offices or other environments is required.

Onsite work is required. In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business

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