Job Description

Since 2001, PlanITROI has been a premier choice in global reverse logistics, IT Asset Disposition, and Asset Recovery Services. We serve a diverse range of clients, including OEMs, retailers, enterprises, educational institutions, and small to medium-sized businesses. We are a purpose-driven organization with the mission to close the digital divide with affordable technology. At PlanITROI, we harness the principles of the circular economy to create social impact. We take clients returned, retired, or idle IT assets—such as laptops, PCs, smartphones, and tablets—and re-purpose them into affordable, re-certified technology solutions. These solutions are then sold directly to consumers and through some of the world's largest retailers. Our commitment is not only to deliver cost-effective technological solutions but also to contribute positively to the environment and society Position Overview: PlanITROI is seeking detail-oriented Computer Audit Technicians to join our dynamic Production Department. In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of computer equipment, ensuring all units meet our high standards. You will use diagnostic tools to identify and address defects, ordering parts when necessary. This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple and Microsoft products. Primary Responsibilities: * Perform thorough wiping, testing, imaging, and reconfiguration of IT equipment to meet specified standards. * Use diagnostic software to identify defective equipment and order parts if cost-effective for repair. * Upgrade, configure, and test computer hardware and peripherals. * Collaborate with the Production Team to drive project completion and ensure smooth operations. * Accurately record configuration details, audit results, and cosmetic information in the production database. * Assist in establishing and implementing standards and policies to enhance efficiency and reduce costs. * Ensure proper placement of inventory both physically and within the system. * Contribute to the organization and upkeep of the technical facility. * Perform other tasks as assigned to support the team and company goals. Requirements & Experience: * Relevant education or training in computer auditing/QC preferred; A+ certification is a plus. * Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities. * Strong ability to diagnose and troubleshoot various IT issues. * Experience in configuring, maintaining, and upgrading PC workstations and peripherals. * Ability to explain technical and non-technical concepts clearly, both verbally and in writing. * Exceptional attention to detail with a focus on accuracy. * Capability to work effectively in a fast-paced, deadline-driven environment. Candidates must successfully pass a background check and drug screening as part of the hiring process. PlanITROI Core Values * Driven & Confident * Think Win/Win Always * Own IT/Solve IT * Personal Growth Leads to Professional Growth * Innovate & Change the World * Proud to be Part of the PlanITROI Family Visit our websites: “PlanITROI is an equal opportunity employer. We prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws”

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