At IGT, we have an exceptional opportunity for a Computer Operator II in Wallingford, CT. In this role, you will perform entry- to intermediate-level monitoring and operational tasks for operating equipment in one or more jurisdictions. Your contribution will be vital in maintaining flawless and world-class operational procedures, checklists, policies, and national IT Best Practices.
By joining IGT, you will have the opportunity to work with a world-class team and contribute to the flawless operation of our gaming solutions. We offer competitive wages and shift differentials for off-shifts, ensuring you are rewarded for your hard work and dedication. Additionally, IGT provides a range of benefits to support your overall well-being.
Two-year technical college degree or comparable experience
1-2 years' experience in related field preferred
Minimum technical knowledge and skills requirements - Required
Where applicable, must be able to monitor and troubleshoot multiple technologies.
Able to navigate through Unix/Linux/AIX/VMS/DOS and perform basic commands
Working knowledge of FTP/SFTP protocols
Comprehensive knowledge of Office suite and PC operating systems
Intermediate knowledge of Retailer POS, call center tools and
Other skills - Required
Builds strong relationships at all levels.
Exhibits professional and customer appropriate communications (written and verbal). Listens effectively and demonstrates empathy and understanding of others' concerns. Demonstrates knowledge of techniques needed, and experience in dealing with difficult or demanding customers
Demonstrates effective technical writing skills and presents information in a professional and engaging manner
Organizes and plans work effectively. Balances priorities among stakeholders.
Completes work in a thorough accurate, well thought-out and timely manner and with attention to detail
Demonstrates initiative and self-motivation. Sets high goals for selfand others and demonstrates a strong sense of urgency
Achieves results in a high-pressure environment
Displays sound business judgment and exhibits common sense
Exhibits a high degree of ethics, integrity and confidentiality at all times
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
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