Job Description

SMILEPOINT DENTAL GROUP

Smilepoint Dental Group - a rapidly expanding Inc. 5000 company is looking to expand its team with team members who are ambitious and strive for excellence. 

Our mission at Smilepoint is to provide the highest quality dental care to our communities in a family like environment, while providing an ultimate patient experience. We aim for excellence and to create an everlasting impact. Visit our website for more information on dental offices in Texas and New Mexico.

JOB DETAILS:

• Job Title: Front Office Coordinator 
• Location: Traveling Between Rockdale, Tx & Elgin, Tx 
• Office Name: Rockdale Dental & Smilepoint Dental Care 
• Addresses: 1450 W Cameron Ave, Rockdale, TX 76567 & 910 Lee Dildy Blvd #260, Elgin, TX 78621

WHY JOIN SMILEPOINT DENTAL GROUP?

We strongly believe that we are as good as our team. We like to invest in our people and provide a platform for accelerated growth, competitive compensation along with comprehensive benefits. And, for the right candidate - we are open to paying whatever it takes to make you part of our team! Join us if you are looking to provide an extraordinary patient experience and value-added dentistry in a fast-paced environment with state-of-the-art technology.

• Process-driven, Patient-centric, and Professional organization
• Industry Leading Compensation
• Growth opportunities - Specialty teams such as Orthodontics, Oral Surgery, and Pediatrics
• Medical & Prescription Drugs Benefits
• Dental & Vision Insurance Benefits
• Life & Disability Insurance Benefits
• Paid Holidays, Vacation, and Sick Days

ROLES & RESPONSIBILITIES:

The Smilepoint Difference - In our Patient-centric model, traditional responsibilities of Insurance Verification, Billing, Collection, Aging, Patient Statements, Marketing, Profit and Loss Management, Reporting, Payroll etc have been taken away from the Office Manager and Front Office and outsourced to a large central team. This frees up significant time for the front office to focus completely on delivering outstanding care to our Patients. The Key Responsibilities of a Smilepoint Front Office Coordinator are:

• Patient Experience - Provide a welcoming, interactive, and an outstanding patient experience, in person and over the phone.
• Schedule - Build a productive Patient Schedule for Providers by making at least 20 daily outbound calls to patients.
• Sales - Present Treatment Plans, discuss Insurances and finances, and close the cases effectively ensuring high case acceptance.
• Front Office Operations - Manage the Front Office by answering Incoming Calls, Making Appointments, Checking-In & Checking-Out Patients, and Collecting Payments.
• Maintain an exceptionally clean, organized, and presentable dental office.

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