Job Description

***All applicants must live within the State of Michigan and be within a commutable distance of one of Ignite Credit Union's branches at the time of application.***

Join our team and make a positive impact! Experience the Ignite culture and enjoy a professional, fun, and rewarding career. We pay and reward for knowledge, expertise, integrity, and dynamic personalities. At Ignite, we are committed to putting our members first and are looking for diverse, energetic, goal-oriented professionals who share the same passion to serve our members and communities as we do.

Benefits Offered:

• 401(k) match and Profit Sharing
• Education reimbursement
• Up to $600 in wellness reimbursement annually – fitness equipment, gym membership, massages, etc.
• Full Medical, Dental, Vision, and Prescription Insurance coverage
• Health Savings Account with bi-weekly Employer Contributions
• Employer Paid Life Insurance
• Employer Paid Short and Long Term Disability coverage
• Pet Insurance
• Health Advocacy Support
• Generous Paid Time Off
• 13 Paid Holidays
• Employee Assistance Programs
• Monthly commissions and incentives
• Employee Appreciation Events
• Community Volunteering Opportunities
• Performance and Discretionary Bonuses

… and more

***All applicants must live within the State of Michigan and be within a commutable distance of one of Ignite Credit Union's branches at the time of application.***

The Loan Servicing Specialist is responsible for all functions related to the loan processing and funding for Consumer Direct and Indirect Lending. The Loan Servicing Specialist ensures for the quality of documents and application information is as expected with minimal errors while practicing sound decision-making to allow exceptions as needed for the flow of business. The Loan Servicing Specialist reviews dealer loan packets to ensure policy, guidelines, and allowances are in balance and handles other administrative tasks as assigned relating to Direct and Indirect Consumer Lending functions and quality control auditing.

• Review Indirect and Mobility loan packages to ensure they correspond with the loan application, confirm the accuracy of member information, and determine steps necessary to complete processing and funding in an accurate and timely manner. Calculate and disburse dealer reserves and special payouts as needed. Ensure adherence to Indirect and Mobility program guidelines or exceptions made and approved by appropriate authorities. Follow up with dealers on missing documents, stipulations, exception requests, funding questions, etc.
• Review Direct Consumer loan applications for quality and completeness. Follows up with Lending staff on clearing found audit exceptions on a timely basis. Loan processing, package building, funding, and package closing in accordance with established loan quality audit standards established by Management.
• Perform loan maintenance including, but not limited to: collateral updates, adjustments to incorrect purpose, security, or loan category codes, SUBS action form maintenance, payment reversals and reposting, approved modifications, custom field entries, etc.
• Posting internal and/or external mail payments and adjustments as needed. Sending documents received by mail such as invoices, garnishments, subpoenas, etc. to the correct department. Responsible for sending Adverse Action and other related notices. Performs other job-related duties as assigned.

If you are an expert in hospitality, love people, and have a passion for advancing lives, apply today!

Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.

Compensation details: 19.25-23 Hourly Wage

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