We are looking to hire a Fiber Change Management Analyst in Doral FL(Hybrid)
Orientation - 2 weeks, M-F, 8 am to 5 pm in the office
There is no field work with this role. Hours that will be worked with details: 10 PM to 8 AM (4 days a week), C-shift/Night Shift/ 4 days on 3 days off. Shift beginning at 10 PM and ending at 8 AM. They should expect at least one of the days to be a weekend. Sat or Sun.
Position Title - Change Management Analyst
Position Summary:
Overall duty is to coordinate and or manage maintenance events within client Fibers Network such that we minimize disruption to our customer base, and ensure that each affected customers service is restored in timely manner.
Job Responsibilities: Maintenance Coordination- Internal and Vendor Maintenance Management.
CM Support Line - for logging maintenance progress in the field. Not field based but remote troubleshooting to support calls from technicians in the field.
Job Knowledge/Experience
Desired:
Education: HS Diploma or GED
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