Job Description

About the role:

JourneyTeam is seeking a dynamic and dedicated Office Coordinator who embodies our core values and loves to serve others. This individual will play a pivotal role in the smooth operation of our office and creating a welcoming environment for visitors and staff.  If you are ready for growth, love organizing and coordinating with a smile and have a passion for helping people and businesses, we would love to hear from you! 

About JourneyTEAM:

At JourneyTeam, people are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions—all leveraging Microsoft’s comprehensive security platform.

Duties and Responsibilities:

Receptionist & Front-Desk:

• Greet and assist visitors professionally.
• Handle incoming calls and direct them appropriately.
• Manage mail and package receipt, distribution, and shipping.
• Oversee daily food orders for meetings or office events.

Office Management:

• Act as a liaison between the office and building management.
• Ensure all office equipment is functioning properly and coordinate necessary maintenance.
• Oversee building maintenance services and supply restocking.
• Manage security access for employees and visitors.
• Assign desks, manage seating arrangements, and oversee office furniture maintenance.
• Regularly order and restock office supplies while managing supply budgets.
• Maintain kitchen supplies and manage related expenses.
• Book travel for employees as needed.
• Manage and lead all office vendor relationships.

Contractual Oversight and Analysis:

• Review up to 5 contracts per week, typically sales agreements and/or contracts with vendors.

Perform other responsibilities as needed to assist in day-to-day functions.

Qualifications:

Office Management Proficiency:

• Experience in modern management practices
• proficiency with Microsoft Office Suite
• Strong desire to learn and grow in the office management areas of focus.

Facility and Resource Management:

• Proficient in building communications, managing office equipment, building maintenance, security access, desk assignments, repairs, office furniture, supplies, kitchen orders, shopping, and travel arrangements.

Communication and Organizational Skills:

• Excellent communication and interpersonal skills.
• Detail-oriented and organized, with the ability to manage multiple tasks simultaneously and meet deadlines.
• Experience with legal document review.

You embrace and live the JourneyTEAM Values below:

• A Caring Mindset
• Exceptional Performance
• Being OneTeam
• Making & Keeping Commitments
• Taking Ownership
• Effective Communication
• A Growth Mindset

Here at JourneyTEAM, we care about our employee’s growth. Here is what success looks like in your first 90 days.

30 Days:

Objective: Get acclimated to the company culture, understand key responsibilities, and start managing day-to-day tasks.

• Begin to understand company policies, procedures, and culture.
• Familiarize yourself with the office layout, supplies, ordering processes, and needs.
• Manage the front desk independently, with support as needed.
• This includes managing phone calls, visitors, packages, etc.
• Understand and introduce yourself to key office vendors and relationships.

60 Days:

Objective: Gain confidence in performing daily tasks, start taking on additional responsibilities, and build relationships within the team.

• Manage the relationship with office vendors.
• Organize company events or meetings, such as team lunches or external client meetings, independently.
• Book travel for team members.
• Articulate company policy to internal team members and office vendors

90 Days:

Objective: Achieve full competency in all office manager and receptionist duties, start contributing to office improvements, and demonstrate proactive problem-solving.

• Manage all day-to-day office operations and reception duties independently.
• Identify any areas for improvement within your role.
• Take on special projects as needed.
• Become a go-to resource for all office needs.

Schedule:  

This role is onsite required, 8-5pm Monday-Thursday and 7:30-4:30pm on Friday.

Salary:  

$50,000 - $55,000

Benefits:

JourneyTEAM offers a wide range of excellent benefits including healthcare and dental options, as well as a 401k with a ~4% employer match with funds that vest immediately. We enjoy unlimited time off and our employees average 3.5 to 4 weeks off a year. We also provide a monthly phone stipend of $25 as well as a gym membership monthly reimbursement of up to $200. We enjoy a culture of collaboration and creative responsibility to solve problems with autonomy.

This job generally operates in a professional office environment, but we are open to discussing remote opportunities as well. JourneyTEAM is an Equal Opportunity Employer.

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