Quality Assurance Analyst Job at Confidential, Miami, FL

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  • Confidential
  • Miami, FL

Job Description

This role will be responsible for ensuring compliance with company standards, health and safety regulations, and operational procedures.

Key Responsibilities:

  • Conduct routine quality assurance inspections across different restaurant locations to ensure compliance with food safety, hygiene, and operational standards.
  • Identify areas for improvement and provide actionable feedback to General Managers and Area Managers.
  • Train and support restaurant teams on best practices related to food handling, sanitation, and operational efficiency.
  • Assist in the development and implementation of quality control procedures to enhance customer experience and operational excellence.
  • Investigate customer complaints related to food quality or service and recommend corrective actions.
  • Ensure adherence to local health department regulations and company policies.
  • Maintain detailed reports on inspections, compliance status, and any corrective actions taken.
  • Collaborate with cross-functional teams to improve restaurant performance and consistency across locations.

Qualifications & Skills:

  • Prior experience in the restaurant industry (quality assurance, operations, or management preferred).
  • Strong understanding of food safety regulations (e.g., HACCP, ServSafe certification is a plus).
  • Bilingual (English & Spanish) required for effective communication with restaurant staff and management.
  • Ability to travel between multiple restaurant locations as needed.
  • Strong attention to detail and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively with different teams.

What We Offer:

  • Competitive salary
  • Opportunities for career growth
  • Supportive and dynamic work environment
  • Travel reimbursement for work-related visits

Job Tags

Local area,

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