Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are seeking a highly experienced and strategic Senior Director to serve as the Chief of Staff for our Global Security Services. This pivotal role will report directly to the Chief Security Officer (CSO) and will play a critical role in supporting the CSO in managing the security operations of the organization. This position requires a strategic thinker with excellent organizational and communication skills, capable of managing multiple projects and priorities. This leader will drive strategic security initiatives and risk management functions. The Chief of Staff will act as a trusted advisor, ensuring the efficient operation of the security department and facilitating the execution of the CSO’s vision and strategy.

The Main Responsibilities

• Collaborate with the CSO and senior leadership to develop and implement the strategic vision for Global Security Services.
• Oversee and manage key security projects and initiatives, ensuring alignment across different teams, timely completion and alignment with organizational goals.
• Serve as a liaison between the CSO and other departments including IT, Product, and various business units ensuring clear and effective communication.
• Drive operational excellence by identifying and implementing process improvements across Global Security Services.
• Develop and manage performance metrics to track the effectiveness and efficiency of security operations.
• Ensure seamless coordination and communication between various teams and departments within Global Security Services. 
• Lead or participate in cross-functional committees and working groups focused on security and risk management.

What We Look For in a Candidate

• Business Administration, Security Management, or a related field; relevant professional certifications (e.g., CISSP, CISM) are highly desirable.
• Minimum of 10 years of experience in security management, with at least 5 years in a senior leadership role. Eight plus years of leadership in lieu of a degree.
• Proven track record of developing and executing strategic plans within a global organization.
• Experience leading security and/or risk management functions.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities, with a focus on continuous improvement.
• Ability to manage multiple priorities and work effectively under pressure in a fast-paced environment.
• Experience working with diverse teams and cultures in a global setting.
• Master’s in Business Administration, Engineering or Security preferred.
Key Competencies
• Leadership: Demonstrates strong leadership capabilities, inspiring and motivating teams to achieve high performance.
• Strategic Thinking: Able to think critically and strategically, with a focus on long-term goals and initiatives.
• Collaboration: Fosters a collaborative environment, building strong relationships across the organization.
• Communication: Excellent verbal and written communication skills, capable of influencing at all levels of the organization.
• Adaptability: Flexible and adaptable to changing circumstances and new challenges.
• Security/Risk Management: Demonstrated ability leading security programs or teams.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$150380 - $200500 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$158290 - $211050 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$166210 - $221610 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$174120 - $232160 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335134

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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