Job Description

About Us:

• If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer:

• Salary: $52,000 - $57,000
• Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
• Preventative care is 100% covered (free) on all plans.
• PTO is offered to full-time and part-time employees.
• 11 days of PTO and 10 paid holidays annually.
• Option to participate in the 401K plan with employer match.
• $15,000 in employee Life Insurance paid for by Metropolitan Ministries.
• Employee Assistance Program
• Option to participate in supplemental group insurance plans at affordable rates.
• Tuition reimbursement program
• Training and career development.
• Discounted membership at the YMCA.

Job Functions:

The Supervisor of Interns is responsible for administrative, managerial and program reporting aspects of the Counseling and Resiliency Center, including grants compliance, and continuous quality improvement. The Supervisor of Interns will also provide support to the Associate Director of Counseling and Resiliency Center in management and operations for the internship development program.

Essential Responsibilities:

1. Assist in recruiting eligible and quality interns from master's level mental health counseling, behavioral health, social work and marriage and family counseling programs.
2. Facilitates internship onboarding process (communicate with HR, IT to set up accounts, flash passes, IDs, agency orientation, Paylocity, email groups and MS teams accounts).
3. Participate in all aspects of onboarding, training, and supervising interns for intern development program.
4. Serve as a liaison with universities for placement of students.
5. Develop partnerships with universities for clinical placements.
6. Assist with training interns on the intake and Counseling processes to ensure competency in all programs offered at Metro.
7. Provide ongoing support and trainings to interns throughout their internship including bi-weekly check ins, and tasks related to the internship program.
8. Assist in entering and ensuring data entry accuracy and completeness in electronic databases for counseling clients.
9. Assist in assigning and reviewing counseling intakes after completion.
10. Assist in office assignments of space for internal and external programs.
11. Assists in creating and overseeing intern schedule to ensure intern hours and clients' needs are being met.
12. Assist with coordinating events for marketing of Internship development program, and Counseling and Resiliency Center.
13. Collects monthly grants outcome and KPI data as indicated.
14. Prepares monthly reports on grant outcomes and KPI data and shares with Associate Director.
15. Works directly with grants/KPI departments regarding grant/KPI data and other related information.
16. Will be familiar with referral and payment process and serve as back up for the referral management program.
17. Meet personal goals and actively contribute to the achievement of the team and organizational goals.
18. Assist with special projects and other duties as needed.
19. Support the holiday tent operations as directed. Support the team in other tasks as assigned. Adheres to all policies, procedures, and strategic plan initiatives of Metropolitan Ministries.

Education and Experience:

A MSW degree and two years post graduate work. Supervision of interns or staff preferred. Must be knowledgeable about homeless issues, with experience providing intakes and assessments in a fast-paced environment and have ability to engage families.

Skills Requirements:

Bilingual (Spanish) preferred. Must be able to work within a multi-disciplinary team framework; strong interpersonal skills; strong oral and written communications skills; dependability; demonstrates maturity and sensitivity to cultural and individual differences in clients served; ability to handle job related matters in a professional, diplomatic, and confidential manner; willing to work with minimal supervision yet be able to seek and accept direction; well organized and detail oriented.

Physical Requirements:

Hearing and speaking ability, which allows for effective oral communication; physical and emotional stamina to effectively handle job related issues and stress.

Other:

Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English. Must possess a valid FL driver's license with a good driving record and insured vehicle in order to transport self and clients when necessary.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 813-209-1083 or via email at Daryl.Belluccia@Metromin.org

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