Client Services Administrator - Bilingual Japanese required Job at CareerVite, Hoboken, NJ

d3E2TTg0M3VjWUhXd2hKS1pFSS93ajFTdEE9PQ==
  • CareerVite
  • Hoboken, NJ

Job Description

Major international financial institution seeks Bilingual Japanese Client Services Administrator.  This is a temporary position starts from mid-September for 3 months with possible extension.

 

SUMMARY

To handle inquiries from the Japanese clients (mainly Japanese Financial Institutions) on day-to-day operations, primarily through email with our client window or our affiliated company in Tokyo, and to promote and manage our service enhancement with the internal departments based on clients’ needs.

 

JOB FUNCTIONS/DUTIES AND RESPONSIBILITIES

  1. Proactively handles clients’ inquiries to maintain customer satisfaction.
  2. Analyzes the clients’ needs and develops solutions/options to strengthen relationship with clients.
  3. Informs the clients when potential problems may arise. If a problem has already occurred, reports to the Manager and takes any required action with the clients to solve the problem quickly.
  4. Coordinates with other departments to provide good service with clients.
  5. Maintains all the communication records with clients, approval forms, and other documents as directed by the Manager.
  6. Performs all other duties as assigned by the Department Manager and Management not only in existing functions, but also in other additional functions necessitated by business expansion.

 

Knowledge/Skills

1.       Customer Services experience in financial industry is preferred (Trust fund administration knowledge is preferred).

2.       PC Skills in Japanese/English (MS Word, Excel, Microsoft Access preferred).

3.       Strong communication skills (verbal/written) in Japanese/English.  

Job Tags

Temporary work,

Similar Jobs

Acquerello

Pastry Sous Chef Job at Acquerello

 ...Acquerello isseeking passionate Pastry Sous Chef to join our close-knit team. We are a 2 Michelin star restaurant in our35th year as a fine dining destination specializing in contemporary Italian cuisine. All candidates must have an interest in Italian cuisine,... 

Per Lei Boutique

Stylist Job at Per Lei Boutique

 ...Position Overview : The Stile Stylist is motivated and engaged in an effort to maintain/grow a customer base and hit personal and location...  ...with the Store Manager if necessary. Ensures that all online and over-the-phone orders are fulfilled, properly packaged, and... 

Good Samaritan Society

Registered Nurse - RN - Local Traveler Job at Good Samaritan Society

 ...NE Address: Shift: Varies Job Schedule:...  ...Additional $1.25 per hour evening/night shift differential; 6:00pm 6:00am ~ Required to work at least 24 hours per month...  ...locations within a 150-mile radius from home address providing care with... 

Eastridge

Service Delivery Manager Job at Eastridge

 ...Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. We are hiring a Service Delivery Manager for a global IT services company. For imeediate consideration... 

Atlantica

Instrumentation and Controls Technician Job at Atlantica

Description: Instrumentation and Controls Technician Job Summary As the Instrumentation, Controls & Electrical Technician, you will be responsible for repairing and maintaining all instrumentation & electrical equipment (both low & high voltage) at the facility including...