Job Description

Description

ARC is looking for a full-time Print Production Assistant in Tulsa, OK, to help us continue to provide the best employment experience for employees and excellent service for our customers.

Pay range: $17 -$22/hr  

Description:

We are seeking candidates for our vacant Print Production Assistant role. The Print Production Assistant will receive orders and process color print work utilizing various equipment to finish the job to the exact customer standards. This includes filling in any sizes, quantities, job names, or purchase orders on the work order before starting the job. Oversee the color production and job preparation, submission, and workflow tasks for each assigned piece of equipment. Operate s anning, bindery & finishing, reproduction and duplication equipment. Must be proficient in the Adobe Creative Suite programs. Exceed client expectations by fostering a ""hatever it Takes"" attitude while producing and delivering the highest quality product. Will perform the following duties. Operate large and small document printers, copiers, and bindery equipment to complete customer orders for copier and finishing services. 

• Receive, process, comprehend, and follow orders for color print services. Prioritize work assignments based on customer needs, workload, and machine capabilities. Print pro fs for sign-off.
• Study the production schedule. Estimate our requirements for completing job assignments. Inform the Production Manager of any requests that can't be met. Establish or adjust work procedures to meet production schedules.
  • Make suggestions regarding paper, binding, productivity, and color workflow options.
  • Prepare digital files from e-mail, delivery, walk-in, or other methods and download them to color digital devices.
  • Ensure required resources are available to complete the job (media, fonts, graphics, etc.).
  • Respond appropriately to fault, error, and alert messages.
  • Make the appropriate and productive job setting choices at the workstation and color server.
  • Perform quality control checks and make adjustments to obtain a desired level of image quality.
  • Troubleshoot problems that occur during job submission or the printing process.
  • Address problematic orders and customer complaints.
  • Inspect finished work for sharpness, line density, position, count, and sizes.
  • Minor maintenance functions include cleaning, replenishing consumables, and replacing filters and waste containers.
  • Use diagnostics to troubleshoot and correct image quality artifacts.
  • Provide excellent customer service to maintain current accounts and enhance the ccompany'simage.
  • Process, comprehend, and follow detailed written and verbal instructions.
  • Gather, organize, and wrap completed work for delivery to customers or the next department.
  • Complete paperwork for the billing process.
  • Keep your area stocked with paper and supplies. Notify your supervisor if supplies need to be reordered.
  • Report mechanical failure for technician repair to the Production Manager or Branch Manager.
  • Work overtime when necessary. Overtime is a condition of employment.
  • Assist in other departments when necessary or when orders are slow.
  • Assist customer service by answering phones and taking orders, assisting customers, and other duties as needed.
  • Assist by preparing packages for shipment with UPS and Fed-Ex or the courier.
  • Abide by all company rules and regulations, including those outlined in the Employee Handbook.
• Maintain a courteous and "can-do" attitude with internal and external customers.
• Perform any other tasks, duties, or functions directed by the Production or Branch Manager.
• Work additional, non-traditional hours (as needed) to complete job tasks and assignments.
• Other duties as assigned.

 Experience and Qualifications:

• 2+ years experience in the graphics field using graphic applications
• 1-2 years of direct color services, design projects, and printing
• Thorough knowledge of materials and equipment in color printing, duplicating, binding, and finishing
• Know Adobe Creative Suite and Microsoft products
• Self-motivated with the ability to work independently and resourcefully with minimal oversight
• Demonstrated experience in developing strong working relationships with internal and external customers

This is what we are offering:

• Excellent Company support and resources
• Excellent Company Reputation because we consistently receive 5-star customer reviews
• Competitive compensation
• Comprehensive Employee benefits that include full medical, dental, vision, and life insurance as well as a 401(k) Plan with company-matching
• Employee Stock Purchase Plan gives you 15% money by allowing you to buy ARC stock on the NYSE at 15% BELOW street value
• A management team that supports you and wants to see you be successful
• A culture of caring for our employees

We have a Great Cultural Fit: 

We are one team, one company. We are blessed with an outstanding culture; maintaining this is very important to all of us. The right candidate can succeed in a team environment.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to jobs@e-arc.com and use the words "A" commodation Request" "n your subject line.  

We are an Equal Employment Opportunity ("E" O") "Employer.

It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

To all recruitment agencies:  

ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.  

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